Home > Customer Service > Shipping and Processing

Shipping & Processing

Shipping and processing costs for orders placed on Wig.com depend upon the methods and options you choose. The fee for shipping & processing applies to your complete order, even if an item is backordered and multiple shipments are required.

Note: All free shipping promotions on the website are available in the continental United States only.


U.S. Standard Delivery:
  • Available in the continental United States only, delivered Monday - Friday.
  • Allow 5 - 7 business days for delivery of in-stock items.
  • Allow 8 - 11 business days for delivery of Select Brand items.
  • Allow 7 - 12 business days for all orders containing Ellen Wille items.
  • Allow 10 - 14 business days for all orders containing HotHair items.
ORDER TOTAL
SHIPPING CHARGE
< $25.00
$7.95
$25.00 - $74.99
$9.95
$75.00 - $175.00
$10.95
> $175.00
Free!

U.S. 2-3 Day Delivery: $15.99
  • Add $15.99 to your standard shipping charge.
  • Available in the continental United States only, delivered Monday - Friday.
  • Allow 2 - 3 business days for delivery of in-stock items.
  • Not available on "Select Brand" items.

U.S. Overnight Delivery (limited zip codes): $35.99
  • Add $35.99 to your standard shipping charge.
  • Orders must be placed prior to 1:00 pm (Eastern time) for delivery the following business day.
  • Allow 1 business day for delivery of in-stock items.
  • Available in the continental United States to limited zip codes only, delivered Monday - Friday.
  • Not available on Select Brand items.
  • Cannot be delivered to P.O. Boxes.

Canadian Delivery: $23.99
  • Allow 10 - 15 business days for delivery of in-stock items.
  • Select Brand items delivered to Canada are FINAL SALE and may not be returned or exchanged.

Canadian Tax Rates:
  • Residents of Ontario, add HST 13%.
  • Residents of Prince Edward Island, Nova Scotia, New Brunswick, Newfoundland and Labrador add HST 15%.
  • Residents of all other provinces, add GST 5%.
  • Duty Rate: 15.5%.

International Delivery*:
  • Shipping cost is $74.95 for the first item and $15 for each additional item.
  • Allow 15-20 business days for delivery of in-stock items.
  • Select Brand items delivered internationally are FINAL SALE and may not be returned or exchanged.

* Orders shipped outside the continental United States and Canada may be subject to tariffs, duties, and/or taxes upon delivery and are the sole responsibility of the customer.