Your satisfaction is our first priority. If, for any reason, you are not satisfied with your purchase, you may exchange or return unworn, unaltered items with tags attached in original packaging, per the guidelines below. You may ship exchanges and returns via your preferred ship method. We recommend that you insure your package and keep a copy of the tracking slip for your records. NOTE: Clearance items are FINAL SALE and cannot be returned or exchanged. (For more information, click here).
If you choose to use the convenient return SmartPost® label included with your order, $7.99 will be deducted from your exchange or return (U.S. orders only).
Wig.com Exchange/Return Dept.
400 Manley Street
West Bridgewater, MA 02379
Failure to supply the Exchange Authorization Number will incur a 20% restocking fee. SmartPost® fee of $7.99 will be deducted, if applicable.
All returns (including refused packages) will incur a 20% restocking fee. SmartPost® fee of $7.99 will be deducted, if applicable.